First Timers' Guide

Mt Buller is a special place and for many visitors it's the first time they've seen, felt or experienced the magic of SNOW.  If you're new to snow we're here to help you plan ahead and make it memorable and fun.

If you're new to Mt Buller there are some tips and checklists you'll also find handy as every resort is different:

Before you visit

  Read the First Time Visitors' Guide

  Use the Planner feature to help you compare, save, and plan your holiday

Accommodation

Mt Buller offers on-mountain and off-mountain accommodation with a variety of options including hotels, apartments and lodges.

There are often special deals available, especially if you book early.

Not sure when to book? In general September is the best value to learn to ski and for kids. Midweek is great value with more space to yourself.

Check out deals and offers such as Kids Stay Free and our Snow Guarantee:

Entry, Parking & Transfers

Resort Entry & Parking is required for those driving to Mt Buller. Pre-book for a smooth arrival. Day parking and multiday overnight parking options are available.

Find out more about transport options here.

*Check with your provider to see how to access your accommodation. Bus and coach options drop guests off in the heart of Mt. Buller Village. You may be able to walk or book a private ride share transfer. Find out more here.

Important: All vehicles MUST carry diamond pattern wheel chains that fit the vehicle tyre. Chains can be hired in Mansfield, Merrijig, and Mirimbah. Wheel chains are not available for hire on-mountain and must be hired BEFORE entering the resort.

Lessons

We recommend lessons for beginners to make your time at Mt Buller safer and more enjoyable. Both Private and Group lessons are available.

For a lesson you will need: A valid lift pass and ski/snowboard equipment.

Choose a ‘lesson only’ product if you already have lift passes, otherwise look for the  ‘lift + lesson’ packages.

Ages 15+

If you are brand new to skiing or snowboarding, take advantage of the First Time Lift + Lesson option for guests aged 15+.

• Restricted lift pass to beginner runs (Bourke St Express, ABOM Express, and Bourke St Carpet)
• 2-hour lesson
• Available to first timers only

Ages 3 - 14

Bunyips (3 - 6 year olds) and Buller Kids (7 - 14 year olds) cater for all experience levels and have multiple time slots available.

Lift Passes

To use the lifts and to access the ski area you must have a lift pass. There are different passes available.

The current lift pass options are:

Sightseeing Chairlift Passes

A Sightseeing Chairlift ride is a special way to ride high across the ski area and up to Spurs Cafe from the Horse Hill car park. Foot passengers can join the fun up on the mountain with a Sightseeing Chairlift pass valid for one return ride on the Northside Express.

This pass does not provide access to any other lifts and is strictly for foot passengers to sightsee. All lifts other than Northside Express require a regular lift pass and are for skiers and snowboarders only.

More about Sightseeing Chairlift passes here.

B-Tag

A B-TAG is an RFID card that gives access to the lifts for skiing and snowboarding. Anyone skiing or snowboarding must have their own B-TAG. 

B-Tags:

• Give access to lifts for skiing and snowboarding
• Are assigned to you personally and cannot be shared
• Are scanned each time you ride the lift
• Should be stored in a secure pocket
• Should not be in the same pocket as your phone

When purchasing your lift pass online, you will be asked to purchase a B-TAG for $5.  Add this to your order and you can pick up your B-TAG from a self collection points in the village when you arrive. Your B-TAG is reusable - simply reload for your next visit!

More about B-TAGs and how to collect them here. 

Ski & Chain hire

There are many stores on and off the mountain offering rental clothing and gear. Proper clothing is an essential part of a warm, safe, and fun visit.

Rental stores off mountain also rent wheel chains for vehicles coming up the mountain.

Pre-book rental equipment online to streamline your arrival.  The team in store will be ready to fit you out with your desired items. When booking online, there are several rental stores available. Check out this map to see where the stores are located.

A benefit of on-mountain ski hire is the ability to change equipment easily if required.

Most rental stores are located on the mountain, but check the descriptions to make sure you know your pick up location.