Restaurant Supervisor

About Us: Join the legacy! Established in 1958, The Arlberg House is an iconic destination offering exceptional hospitality in the heart of Mt Buller. With over 65 rooms and four distinct Food & Beverage outlets, including room service, we provide a dynamic and diverse culinary experience for our guests.

• • Competitive salary and benefits package.
• • A supportive, team-oriented work environment.
• • Employee discounts and perks.

Job Responsibilities:

• Oversee daily restaurant operations, ensuring a high standard of service.
• Manage and lead a team of front-of-house staff (servers, hosts, bartenders).
• Ensure compliance with health and safety regulations.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.
• Maintain inventory levels and assist with ordering supplies.
• Assist with staff training and development.
• Ensure proper cleanliness and organization of the restaurant.
• Prepare shift schedules and monitor employee performance.
• Monitor and improve customer satisfaction and overall dining experience.

Qualifications:

• Proven experience in a supervisory role in the foodservice industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of restaurant operations, health and safety standards.
• Flexible schedule
• Certification in hospitality management

Benefits:

• Competitive salary
• Employee discounts.
• Opportunities for career growth and advancement.
• A positive and supportive work environment.

How to Apply:

Please submit your resume and a brief cover letter outlining your experience and qualifications to josh@arlberg.com.au. We look forward to hearing from you!