Ski Club of Victoria - Bar Attendant

The Ski Club Victoria, passionately known as ‘The Whitt’ is looking for experienced Bar Attendants to join our dynamic and diverse team for the winter season.

• Live & work on the mountain
• Onsite shared accommodation provided at a discounted rate
• Access to Buller Crew program & discounted season pass

When the snow falls ‘The Whitt’ is buzzing and the place to be. We are 7 days a week operation with a busy 100-seater restaurant and bar, function venue and café, that offers some of the best food and dining experiences on Mt Buller.

Open for lunch and dinner, our restaurant is a family friendly venue with a focus is on classic brasserie style food and fresh produce that offers a fun and efficient working environment.

We also operate a small, but busy café, serving house roasted coffee and takeaway eats. It’s a Mount Buller hot spot and is known for its flavoursome coffee and delicious quick bites, while you are hitting the slopes.

The successful candidate must be a fun, energetic and conscientious team player, with a passion for providing great hospitality and excellent customer service. Previous experience in a busy bar and restaurant and the ability to work under pressure in a fast-paced environment is a must.

Duties & Responsibilities

• Take orders and assist guests with selecting beverage items to maximize sales opportunities through knowledge of products and suggestive selling.
• Mix and serve alcoholic beverages including cocktails as per customer requests and orders
• Ensure bar stock levels are maintained and inventory is managed correctly.
• Handle customer complaints and resolve issues promptly and professionally.
• Monitor and maintain health and safety standards in the bar area.
• Promote a positive and friendly working environment for all team members.
• Ensure food and beverage orders are entered into the POS system promptly and correctly, so the F&B staff and kitchen team can fulfill their duties effectively.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
• Ensure tables are cleared in a timely manner and service areas kept clean and tidy.
• Cleaning of glasses and bar utensils
• Adhere to and have a knowledge of food hygiene standards and requirements.
• Close cheques and process payments through the POS system
• Provide guests with exceptional customer service and experience they feel meets their expectations.
• Get to know our members and regular guests to ensure they feel welcome, comfortable and their requests and needs are met.

Skills & Qualifications

• Previous experience in a similar role
• Strong knowledge of drinks, cocktails, and bar operations.
• Responsible Service of Alcohol certificate (Victoria)

This is a casual seasonal position across a 7-day operation, that includes days, evenings, and weekend shifts.

Don’t miss out on this opportunity of a lifetime to live and work in the mountains, ski or snowboard and make lifelong friends!

If this sounds like the role for you, please email a copy of your resume, cover letter and a recent photograph to hr@skivictoria.com.au

Applicants must have the right to work in Australia and be able to commit to the winter season (Start of June -end of September).

Onsite shared accommodation is provided at a discounted rate.

Access to Buller Crew program and discounted season pass.